• Terms and Policies for Gagan Dairy

     


    1. Introduction

    • Welcome to Gagan Dairy. By using our website and purchasing our products, you agree to comply with the following terms and policies. Please read them carefully.
    • 2.Payment Policy

      Cash on Delivery

      - We offer a Cash on Delivery (COD) payment option. Payment must be handed over to the delivery rider at the time of delivery.
      - Please ensure you have the correct amount ready for a smooth transaction.

      .3. Delivery Policy

      Delivery Process

      - Our delivery service operates within designated areas. You will be notified of the delivery time during checkout.
      - Please ensure someone is available at the delivery address to receive the products.
    • 4. Return and Refund Policy
      No Refund or Exchange
      - Once products are delivered, we do not accept returns or exchanges. Please choose your products carefully before placing your order.
      - In the case of damaged products, we offer replacements.
    • 5 Damaged Products
      - If you receive damaged products, you may request a replacement. Please bring the damaged product to our store as proof of damage, or arrange for delivery of the damaged item back to us.
      - Any replacement will be processed as per our inventory availability.
    •  5. Product Quality Assurance
    •  Freshness Guarantee
      - We guarantee that all our milk products are fresh and sourced from local, reputable dairy farms. We prioritize quality and safety in all our offerings.
      - In the rare case of any quality issues, please contact us immediately to address your concerns.
    • 6. Customer Responsibilities
       Accurate Information
      - Customers are responsible for providing accurate delivery information. Gagan Dairy is not liable for delays or failed deliveries resulting from incorrect details provided by the customer.
    • Age Requirement
      - By purchasing from Gagan Dairy, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
    • 7. Privacy Policy
      Data Protection
      - We respect your privacy and are committed to protecting your personal information. Any data collected during your shopping experience will be used only for order fulfillment and will not be shared with third parties without your consent.
    •  Cookies and Tracking
      - Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use some features on our site.
    • 8. Changes to Policies
      - Gagan Dairy reserves the right to modify these terms and policies at any time. Any changes will be posted on our website, and continued use of the site after changes signifies your acceptance of the updated terms.
    • 9. Contact us 
      For any questions or further information regarding our terms and policies, please contact us at:
    • - **Email**: Contact@gagandairy.store
      - **Phone**: +91 9639535956
      - **Address**: Tariyal Chowk, Kotdwara, Uttarakhand, Pauri Garhwal, India, 24614